Privacy Policy

NeuraImageAI (“we,” “our,” or “us”) is an AI-powered platform operated by Airo Global Software Inc (P) Ltd . This Privacy Policy explains how we collect, use, disclose, and protect your information when you access or use our website, applications, and services (collectively, the “Service”). By using NeuraImageAI, you agree to the practices described in this policy.

1. Information We Collect
• 1.1 Personal Information

We may collect personal information such as:

• Name
• Email address
• Contact details
• Account-related information

This information is collected when you register, contact support, or interact with our services.

• 1.2 Uploaded Content

When you use features like image generation, OCR, PDF to text, or image translation, you may upload images, PDFs, or documents. These files are processed only to provide the requested service.

• 1.3 Usage Data

We may collect non-personal data including:

• IP address
• Browser type and device information
• Pages visited and feature usage
• Date and time of access

This data helps us improve performance, security, and user experience.

2. How We Use Your Information

We use collected information to:

• Provide and operate NeuraImageAI services
• Process images, PDFs, and text using OCR AI
• Improve platform functionality and performance
• Respond to inquiries and support requests
• Maintain security and prevent misuse

We do not sell your personal data to third parties.

3. Data Processing and AI Usage

NeuraImageAI uses artificial intelligence and OCR technologies to process uploaded content. Uploaded files are used only for generating outputs requested by the user and are not used for training models without explicit consent.

4. Data Retention

We retain personal information only as long as necessary to provide services or comply with legal obligations. Uploaded files may be automatically deleted after processing unless retention is required for service continuity or user-requested storage.

5. Data Sharing and Disclosure

We may share information:

• With trusted service providers assisting in operations
• When required by law or legal process
• To protect the rights, security, or integrity of our platform

All third-party providers are obligated to protect your data.

6. Cookies and Tracking Technologies

NeuraImageAI may use cookies and similar technologies to enhance user experience, analyze usage patterns, and improve services. You can control cookie preferences through your browser settings.

7. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. However, no online system is completely secure, and we cannot guarantee absolute security.

8. User Rights

Depending on applicable laws, you may have the right to:

• Access your personal data
• Request correction or deletion
• Withdraw consent where applicable
• Request data portability

You can exercise these rights by contacting us.

9. Children’s Privacy

NeuraImageAI is not intended for children under the age of 13. We do not knowingly collect personal data from children.

10. Third-Party Links

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and continued use of the Service constitutes acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or data practices, contact us at:

Airo Global Software Inc (P) Ltd

Email: [email protected]