Request Data Deletion

At NeuraImageAI, a product of Airo Global Software Inc (P) Ltd , we respect your privacy and your right to control your personal data. This page explains how you can request the deletion of your information from our systems.

Your Right to Data Deletion

You have the right to request the deletion of your personal information, uploaded content, and associated data processed through NeuraImageAI, subject to applicable laws and legitimate business requirements.

What Data Can Be Deleted

Upon request, we can delete:

• Account-related personal information
• Uploaded images, PDFs, and documents
• OCR, image-to-text, and PDF-to-text processing data
• Support communications linked to your account

Some data may be retained if required by law, security, or compliance obligations.

How to Request Data Deletion

To submit a data deletion request, please contact us using one of the following methods:

• Email: [email protected]
• Subject Line: Request for Data Deletion – NeuraImageAI
• Required Details:
• Registered email address
• Description of data to be deleted
• Proof of account ownership (if applicable)

Processing Time

We aim to process all valid data deletion requests within 7–14 business days . You will receive a confirmation once your data has been deleted or anonymized.

Exceptions

Certain data may not be deleted if:

• Retention is required by law or regulatory obligations
• Data is necessary for fraud prevention or security
• Information is needed to resolve ongoing disputes

Contact Information

If you have questions about data deletion or privacy practices, please reach out to:

Airo Global Software Inc (P) Ltd

Email: [email protected]