Refund Policy

NeuraImageAI is an AI-powered service owned and operated by Airo Global Software Inc (P) Ltd . This Refund Policy outlines the terms under which refunds may be requested for paid services or subscriptions.

  1. Subscription and Payments
  2. NeuraImageAI may offer paid plans, credits, or subscriptions for accessing premium features. All payments are processed securely, and users are responsible for reviewing plan details before purchase.

  3. Refund Eligibility
  4. Refunds may be considered under the following conditions:

    • You were charged incorrectly due to a billing error
    • You experienced a technical issue that prevented access to paid features and could not be resolved by our support team
    • Duplicate payments were made for the same service

    Refund eligibility is determined at the sole discretion of Airo Global Software Inc (P) Ltd.

  5. Non-Refundable Cases
  6. Refunds will not be issued for:

    • Partial usage of subscriptions or credits
    • Dissatisfaction with AI-generated results or OCR accuracy
    • Failure to cancel a subscription before the renewal date
    • User errors, misuse, or violation of Terms and Conditions

  7. How to Request a Refund
  8. To request a refund, please contact us within 7 days of the transaction:

    • Email: [email protected]
    • Subject Line: Refund Request – NeuraImageAI
    • Required Details:
      • Registered email address
      • Transaction ID or invoice number
      • Reason for the refund request
  9. Refund Processing Time
  10. Approved refunds will be processed within 7–10 business days and credited back to the original payment method. Processing time may vary depending on your payment provider.

  11. Subscription Cancellation
  12. Users may cancel subscriptions at any time. Cancellation will stop future billing but does not automatically qualify for a refund for the current billing period.

  13. Changes to This Policy
  14. We reserve the right to modify this Refund Policy at any time. Changes will be posted on this page, and continued use of the service indicates acceptance of the updated policy.

  15. Contact Information
  16. For questions or concerns regarding these Terms, please contact:

    Airo Global Software Inc (P) Ltd

    Email: [email protected]

Generate, analyze, and process images with cutting-edge AI technology. All your image AI needs in one powerful platform.

©2026 Airo Global Software (P) Ltd · All rights reserved.